About us

Our site address is: https://en.kyoto-chaen.jp.

What personal data this site collects and why we collect it
Comments
When a visitor leaves a comment on this site, we collect the data displayed in the comment form, as well as the IP address and browser user agent string to help us detect spam.

The anonymized (also known as “hashed”) string created from your email address may be provided to the service to verify that you are using the Gravatar service. The service’s privacy policy can be found at https://automattic.com/privacy/. If your comment is approved, your profile picture will be shown to the public along with your comment.

Media


When uploading images to a site, do not upload images that contain location data (EXIF GPS). Visitors to your site can download images from your site and extract the location data.

Contact Us Form


Cookie
If you leave a comment on the site, you can opt-in to have your name, email address, and the site stored in a cookie. This is for your convenience and will save you from having to re-enter your details when you leave another comment. This cookie will be retained for one year.

When you visit the login page, we set a temporary cookie to determine if your browser can accept cookies. This cookie does not contain any personal data and is discarded when you close your browser.

When you log in, we also set a number of cookies to retain your login and screen display information. The login cookie is retained for two days and the screen display option cookie is retained for one year. If you select “Keep me logged in”, your login information will be kept for two weeks. When you log out, the login cookie will be erased.

If you edit or publish a post, an additional cookie will be stored in your browser. This cookie does not contain any personal data, it simply indicates the ID of the post you have modified.

Embedded Content from Other Sites
Posts on this site may contain embedded content (videos, images, posts, etc.). Embedded content from other sites behaves exactly as if the visitor were visiting that site.

These sites may collect your data, use cookies, embed additional tracking by third parties, and monitor your interactions with embedded content. This includes tracking your interactions with embedded content if you are logged in to that site using your account.

Analysis


Where data is shared
When you request a password reset, your IP address will be included in the reset email.

How long we keep your data
When you leave a comment, the comment and its metadata will be retained indefinitely. This is so that we can automatically recognize and approve follow-up comments instead of keeping them in the moderation queue.

If you are a registered user on this site, we will store the personal information that you provide on your user profile page. All users can view, edit, and delete their personal information (but not change their user name). Site administrators can also view and edit such information.

Your rights to your data


If you have an account on this site or have left a comment on the site, you may request to receive the personal data we hold about you (including any data you have provided) as an export file. You may also request that your personal data be erased. This does not include data that we are obligated to retain for administrative, legal, or security purposes.

Where your data is sent
Comments made by visitors may be checked through an automated spam detection service.

Contact Us


〒610-0241
32 higashisyo minami Ujitawara-cho, Tsuduki-gun Kyoto Japan

KyotoChaen Representative Hideki Kakiuchi
メール:info@kyoto-chaen.jp

Un bureau de représentation à Paris a été mis en place.

Pour les clients qui ont acheté nos produits
Si vous avez des questions ou des commentaires sur nos produits, veuillez vous adresser à
Courriel : info@kyoto-chaen.jp

En cas de problèmes particuliers, l’adresse de retour est à Paris.

Service Étoile
137Avenue de Versailles 75016 Paris

*Tous les frais d’expédition pour les retours sont à la charge du client.

Additional Information


How We Collect Personal Information Most of the personal information we receive, both free and paid, is provided directly by customers who are interested in obtaining our products and services.
Most of the personal information we receive, both free and paid, is provided directly by interested customers who are interested in obtaining our various products and services. This information typically includes name, address, e-mail address, and telephone number.
In addition, we may collect information about gender, age, number of children, hobbies, and other information that may be relevant to an individual’s identity.
For example, when you purchase goods or services, we may collect credit card information (credit card numbers are not transmitted, but are referred directly to the respective credit card company), order information, and other information that may be relevant to you. Personal identity.
For example, if you purchase goods or services, we will know your credit card information (we do not send your credit card number, but it is referred directly to the respective credit card company) and the type of service or product you ordered or purchased. You can also register, log on or use our website. We also collect information from you when you register, log on, or visit our Web site.
We also collect personal information from you when you register, log on, or visit our Web site (for example, when you register for a free offer, sign up for our e-mail newsletter, or participate in an activity on our Web site).

Information Collected from Others

In addition to personally identifiable information we collect directly from you, we may also obtain information about you from third parties.
We treat such information as if we had collected it ourselves and do not share it with third parties except as permitted by this Privacy Policy.

Purpose of use of personal information


To confirm and deliver products and services that you have purchased or registered for.
To confirm the purchase of educational materials, etc., and to deliver them.

To provide and improve the products and services you use, and to develop new services
to improve our products, services, websites, and other content to develop new services and increase user satisfaction.
To customize our products, services, and Web site content for each individual user.
To survey users about their satisfaction with the information and products they have ordered.
To aggregate statistically processed information from personal information and publish it as survey results.
To understand how the site is used and to use the information to improve services and develop new services.

To deliver information related to the products and services we provide

To send you information about our products, periodicals, books, digital content, member services, and other services.
To ask for your cooperation in participating in surveys and various events, and to report the results to us.
To help us understand how you use our products, services, websites, etc.
To send you information or surveys that we believe may be of interest to you.
To provide you with information about our products and services and those of third parties that we believe may be of interest to you.


Security measures to protect personal information


The security and confidentiality of your information is of the utmost importance to us, and we have implemented technical, administrative, and physical security measures to protect your information from unauthorized access or use.
We have implemented technical, administrative, and physical security measures to protect your information from unauthorized access or use.
Although we review our security measures from time to time and consider appropriate new technologies and methods, no security measure is 100% secure.
However, no security measure is 100% secure.

Disclosure of personal information to third parties

The Company will not provide the collected personal information to third parties without your consent.
We will not provide your personal information to any third party without your consent, even when we are sending you information that we believe will be beneficial to you from other companies or organizations.
We will not disclose or provide your personal information to such companies or organizations without your consent.
However, we will not disclose or provide your personal information to companies/organizations other than our company without your consent, even if you request us to provide information, provide services, order products, apply, contact, or act as an intermediary through our company.
However, when you request us to provide information, provide services, order products, apply, contact, or act as an intermediary for companies/organizations other than our company, or when you apply for an exhibition/seminar related to those companies/organizations, or when you request us to act as an intermediary for requesting materials from advertising companies, etc.
In such cases, we may disclose or provide personal information to the company or organization in question.
Personal information may be exchanged with financial institutions when settling charges for products or paid services.
This is to confirm the legitimacy of the financial institution’s account number and the validity of the credit card.
We may also disclose your personal information when we are required to do so by law or when we reasonably believe that such action is necessary to protect or defend the rights, property, or safety of the Company or you.
In such cases, we may disclose personal information.

Management and Outsourcing of Personal Information

The personal information we collect will be handled securely under strict control in accordance with our privacy policy.
We may outsource the handling of personal information as part of our business to a company that we judge to be trustworthy and that has signed a confidentiality agreement for personal information.
In such cases, your personal information will still be protected under our privacy policy.

Correction of registered information

The Company will maintain your personal information as accurate and up-to-date as possible. We will disclose your registered information if you request us to do so.
In addition, when there is a request that the content is not accurate, we will check the content and add, change, correct, or delete (withdraw from membership) the registered information as necessary.
However, deleting your registration may result in products or services that cannot be provided. Correction or deletion of information will be done by the Company in principle from the viewpoint of enhanced security.

Please note that in these cases

Some of our services include chat rooms, forums, bulletin boards, news groups, and e-mail exchanges.
Please be aware that any information you disclose within these services is public information.
Each of our sites contains links to external sites. The Company is not responsible for the protection of personal information or the content of the linked sites.

Cookies from Third Parties

In order to manage our website and measure access status, we use the measurement systems of some third-party companies.
In addition, some of the advertisements that appear on our web site and in our e-mail newsletters use the ad serving servers of third-party companies.
These third party companies may use cookies to deliver advertisements more efficiently, to measure the effectiveness of advertisements, and to measure access status.
These third party companies may use cookies to deliver advertisements more efficiently, to measure the effectiveness of advertisements, and to measure access to the site. All of these systems have been investigated in advance and confirmed to be in compliance with the Company’s standards for the use of cookies.
We do not identify individual users.
If you choose not to accept ad-serving cookies, or if you delete the stored cookies, it will not interfere with your ability to view the contents of our sites.
However, it may cause the same ad to appear repeatedly on your screen, or an ad to spread across your screen multiple times.

Changes to the Privacy Policy

This Privacy Policy may be changed from time to time. If we make any material changes to the way we collect, use and/or share personal information, we will notify you by e-mail.
We will notify you by posting a prominent notice on the website covered by this Privacy Policy.
Any material changes to this Privacy Policy will be effective from the date of posting of the notice on the website covered by this Privacy Policy. Translated with www.DeepL.com/Translator (free version)

PAGE TOP
EnglishFrench